We have implemented models into our business that mean we are equipped to cope with the rapid changes in the external environment of the pharmaceutical industry in 2015 and for the years ahead. For example, we are reshaping the way we work with important NHS customers through Account Management – with the focus being on how we work together with them as partners. The well-structured change processes we have in place will help and support all employees to better understand BI culture, values and vision.
Part of that vision comes from what sets us apart from the rest of many other players in the industry. Our driving force is not to please the Square Mile or Wall Street but to fulfil our pledge to improve people’s lives across the globe.
Let me just highlight three projects that give a glimpse into how we are trying to make good on that pledge. Continue reading Dealing with Change